opiniones
Updated 24.4.2020, 10:15
Dear friends <3
We are going through some very special times. Hope you are doing well and healthy and have sorted out everyday life around this extraordinary situation. We at Varuste.net are constantly checking out the current situation and are following directions lined by the authorities. By carefully taking precautionary measures, we are doing our best to ensure our common safety during this coronavirus epidemic.
For your information, our store is open normally for the end of Friday 26.3. and after that on the following special opening hours:
Mon-Fri: 12:00-20:00
Sat: 10:00-18:00
Sun: 12:00-16:00
Our customer service is ready to answer your questions and inquiries every week day (Mon-Fri) from 09:00 to 17:00.
Due to the epidemic the emphasize in sales has transfered on to webshops - concerning globally most of the retailers including us.
This means, that the whole process from customer care to shipping parcels on to delivery services might be more cowded than usual. We are doing our very best in this situation, but we need to ask for a bit more patience than normally. Everyone involved works as hard as possible to deliver your order / answer your questions but occasionally delays are inevitable.
Safety wise it is as safe as it gets to shop at Varuste.net. Our webshop and customer service are open as mentioned above. Shipments leave our store normally or with an additional delay at the moment and the delivery time for the products in stock is approximately 3-4 days in Finland. However, this is the part where we reserve 2-3 extra days for deliveries (+extra days depending of country of destination), if we for any reason need to move more staff to their homes. We hope for your understanding in any possible moderate delays.
The packages carried by Post, Matkahuolto, DB Schenker and GLS are currently running normally but there might be some extensions at the time of writing. According to THL (The Finnish Institute for Health and Welfare), coronavirus is not transmitted by packages (and that the virus only lives for about a couple of hours on inanimate surfaces), but direct contact is avoided while home deliveries. The courier leaves the parcel at the door and waits a little farther until the recipient opens the door. The shipment itself will be marked as delivered by the driver and the receiver's autograph is not required.
The name of the game:
1) Our premises - store, warehouse, goods receiving department and dispatch are subject to particularly good hand hygiene
2) All necessary meetings are held as remote meetings
3) It has been agreed that none of our staff will travel abroad for the time being, and that also domestic travel must be avoided
4) Travelers returning from a trip from abroad will work from home for at least 14 days.
5) We are actively monitoring the situation and acting as required / instructed by the authorities [check here for updated information from the Prime Minister's Office]
6) On this page we keep up-to-date information of our activities
7) We do not come to work when we are sick. We have made the decision to stay home very easy - in any case of cold, flu, runny nose or -bum. Whatever it is, we stay home for our collective safety. Please stay home if You are sick as well, or have any flu symptoms. We have a fantastic webstore that you can browse safely from your own couch.
Remember to take care of your own well-being.
Sure, in case of any sickness try to get well soon and rest. But if you are healthy as a horse you should not fall into despair even though the gym and other facilities are shut down: for the time being, it is perfectly permissible and advisable to enjoy the outdoors and take care of yourself mentally and physically.
Outdoor activities in beautiful landscapes, trail running, outdoor training and even light hiking with your family are just the thing in these circumstances.
We wish everyone the best of health and a common sense of humor in these special circumstances.
Let's try to do our best to keep things going on in these difficult times.
Dear friends <3
We are going through some very special times. Hope you are doing well and healthy and have sorted out everyday life around this extraordinary situation. We at Varuste.net are constantly checking out the current situation and are following directions lined by the authorities. By carefully taking precautionary measures, we are doing our best to ensure our common safety during this coronavirus epidemic.
For your information, our store is open normally for the end of Friday 26.3. and after that on the following special opening hours:
Mon-Fri: 12:00-20:00
Sat: 10:00-18:00
Sun: 12:00-16:00
Our customer service is ready to answer your questions and inquiries every week day (Mon-Fri) from 09:00 to 17:00.
Due to the epidemic the emphasize in sales has transfered on to webshops - concerning globally most of the retailers including us.
This means, that the whole process from customer care to shipping parcels on to delivery services might be more cowded than usual. We are doing our very best in this situation, but we need to ask for a bit more patience than normally. Everyone involved works as hard as possible to deliver your order / answer your questions but occasionally delays are inevitable.
Safety wise it is as safe as it gets to shop at Varuste.net. Our webshop and customer service are open as mentioned above. Shipments leave our store normally or with an additional delay at the moment and the delivery time for the products in stock is approximately 3-4 days in Finland. However, this is the part where we reserve 2-3 extra days for deliveries (+extra days depending of country of destination), if we for any reason need to move more staff to their homes. We hope for your understanding in any possible moderate delays.
The packages carried by Post, Matkahuolto, DB Schenker and GLS are currently running normally but there might be some extensions at the time of writing. According to THL (The Finnish Institute for Health and Welfare), coronavirus is not transmitted by packages (and that the virus only lives for about a couple of hours on inanimate surfaces), but direct contact is avoided while home deliveries. The courier leaves the parcel at the door and waits a little farther until the recipient opens the door. The shipment itself will be marked as delivered by the driver and the receiver's autograph is not required.
The name of the game:
1) Our premises - store, warehouse, goods receiving department and dispatch are subject to particularly good hand hygiene
2) All necessary meetings are held as remote meetings
3) It has been agreed that none of our staff will travel abroad for the time being, and that also domestic travel must be avoided
4) Travelers returning from a trip from abroad will work from home for at least 14 days.
5) We are actively monitoring the situation and acting as required / instructed by the authorities [check here for updated information from the Prime Minister's Office]
6) On this page we keep up-to-date information of our activities
7) We do not come to work when we are sick. We have made the decision to stay home very easy - in any case of cold, flu, runny nose or -bum. Whatever it is, we stay home for our collective safety. Please stay home if You are sick as well, or have any flu symptoms. We have a fantastic webstore that you can browse safely from your own couch.
Remember to take care of your own well-being.
Sure, in case of any sickness try to get well soon and rest. But if you are healthy as a horse you should not fall into despair even though the gym and other facilities are shut down: for the time being, it is perfectly permissible and advisable to enjoy the outdoors and take care of yourself mentally and physically.
Outdoor activities in beautiful landscapes, trail running, outdoor training and even light hiking with your family are just the thing in these circumstances.
We wish everyone the best of health and a common sense of humor in these special circumstances.
Let's try to do our best to keep things going on in these difficult times.