Overall rating | ☆☆☆☆☆ |
item ordered on 19 December and finally arrived on 3 January with Fedex Connect Plus service (never again....) very disappointed as per my previous review about the assistance service which is completely absent given that I wrote two emails and they didn't get me never responded. I honestly didn't expect it. the product on the other hand seems to be really well made. it is soft and warm. I took size 55 for my maddi who has a 60 back and 50 withers but she is very thin and slightly large. I will buy again because the products are valid but I really hope that the company understands the importance of customer care
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